Accepted Payment Methods

Little Dragonflies accepts Visa, Mastercard, American Express as well as payment by check or money order.

Our Return Policy

We will accept any product in its original package for up to 30 days from the date of shipment. Before returning any product, you will need to call for an RMA number. We charge a 10% restocking fee for all returned orders and shipping costs are not refunded. Clearance merchandise (merchandise 50% off or more) is returnable for store credit only. Please refer to our size charts for any questions on sizing or you can email or call us for additional help. Holiday merchandise becomes final the date of the holiday.

Privacy Policy

We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.

Ordering Questions

Shopping at Little Dragonflies is 100% secure. Your credit card security is our highest priority, and we have taken steps to ensure that your payment information is processed confidentially and accurately. Birthday Express servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). This encryption makes it absolutely impossible for unauthorized parties to read any information that you send us. Important Note: To use the secure order form with Netscape 3.xx browser you MUST UNCHECK SSL v3. This item is located in Security Preferences. All of the private information you provide will still remain secure. This is a known bug in the Netscape 3.xx browser and does not affect other browsers. So, there’s no risk! In fact, shopping online at Birthday Express is statistically safer than using your credit card at a restaurant or department store. Give it a try and see for yourself. We’re sure you’ll change your mind about the security of Internet shopping, and find yourself appreciating the fun and convenience of shopping from home.
If you have special questions about ordering, please give us a call. Our office hours are Monday through Friday, 10:00am -5:00pm EST.