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Customer Support

Our Return Policy

We will accept any product in its original package for up to 14 days from the date of shipment. Before returning any product, you will need to call for an RMA number. Items returned without authorization will be deducted 25%. Items need to returned in original condition with tags attached and hangers if shipped with. We charge a 10% restocking fee for all returned orders on party dresses and shipping costs are not refunded. Clearance merchandise (merchandise 50% off or more) considered FINAL SALE. If you need another size we will try to do the exchange for you. Sale merchandise 20% off and more is given store credit.Please refer to our size charts for any questions on sizing or you can email or call us for additional help. Any FREE shipping charges will also be deducted from return. Christening merchandise is final sale. Holiday merchandise becomes final the date of the holiday. Hair Accessories and swimsuits are non-returnable. Please refer to our size charts or call/email for size info. Free shipping offers don't apply when a gift certificate is redeemed. Standard shipping rates are added.
Gift Certificates & store credits expire after one year.

Privacy Policy

Preorder Policy
PREORDERS are when you make an order for something in advance of the shipping date. This item is then reserved for you and shipped as soon as it arrives into the store. You can pay in full when ordering your PREORDER merchandise online or call us to leave a deposit. In the event we don't receive in a line from from the manufacturer you will be notified and credited.

Little Dragonflies Guarantee
We guarantee our clothing and accessories for 14 days. While we try to insure only the best quality, we will gladly exchange any defective items. Simply email or call us and we will promptly arrange to correct the situation.